Privacy Policy
Last Updated: 22-09-2024
House Of Tranquillity FuneraL Home Limited is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, and in connection with any services provided by us.
1. Information We Collect
We may collect the following types of information from you:
• Personal Identification Information: Name, email address, phone number, mailing address, and any other details provided when you contact us through forms on our website.
• Non-Personal Information: IP address, browser type, referring/exit pages, and other anonymized data collected through cookies and analytics tools.
• Funeral Arrangement Details: Information you provide when arranging funeral services, including names, dates, and other details about the deceased.
2. How We Use Your Information
We use your information to:
• Provide funeral services and support.
• Respond to inquiries or requests submitted through the website.
• Manage and maintain our business operations.
• Improve the functionality and content of our website.
• Send you information about services, events, or memorials (with your consent).
• Ensure compliance with legal obligations.
3. Data Security
We take reasonable precautions to protect your information. Our website uses SSL encryption to ensure that your data is securely transmitted. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These technologies help us understand how users interact with our site and to improve user experience. You can control cookie preferences through your browser settings.
5. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. We may share your data with:
– Service Providers: Third-party companies who help us provide services (e.g., web hosting, payment processors, legal services).
– Legal Requirements: When required by law or to comply with legal proceedings.
– Funeral-Related Services: Information shared with cemeteries, florists, or other relevant service providers as part of the funeral planning process.
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
– Access, correct, or delete your personal information.
– Restrict or object to how we process your data.
– Request a copy of your personal data in a structured, commonly used format.
To exercise these rights, please contact us at info@houseoftranquillityfh.com
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date at the top will reflect the latest revision.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us